3 Year Warranty
Quorum Technologies offer a three- year warranty on all Quorum manufactured products. Other products continue to have the standard 12 month warranty period. For both one year and five year warranties, non-consumable parts and labour are covered on a return to factory basis. This warranty does not affect your standard rights as a customer.
What does the 3 year warranty cost?
There is no cost - it is absolutely free. We only ask that the purchaser
registers with us by filling in the simple form which is included with
every instrument, and faxing or mailing it back to us.
Products covered with a 3 year warranty
SC7620 Mini Sputter Coater
SC7640 Auto/Manual Sputter Coater
K500X K550X Sputter Coater
K575X / K575XD Turbo Sputter Coater
K650X Large chamber Sputter Coater
SC7650 SEM Carbon Coater
SC7680 Sputter Coater
K675X Turbo Pumped Large Chamber Sputter Coater
SC3000 Sequential Large Sample, High Resolution Sputter Coater (for up to 12" wafers)
CA7625 plus carbon heads for SC7620 and SC7640
K400X / K450X SEM Carbon Coater
E3000 Critical Point Dryer
E3100 "Jumbo" Critical Point Dryer
K850 Critical Point Dryer
K850WM Wafer Critical Point Dryer
K950X Turbo Carbon Coater
K975X Turbo Vacuum Evaporator
PP2000 and PP2000T Cryo-SEM System
K1250X Cryo-SEM
K1050X Plasma Barrel Reactor
K100X Glow Discharge Unit
K25X Cooling Stage for ESEM, VP, EP and SEM
All other products continue to have a standard 12 month warranty.
Please also note that products listed with extended warranty will also continue to have the standard 12 month warranty, even if they do not register for the additional four years.
Parts excluded from the 3 year warranty
All consumable items such as targets and CPD bonded seals are excluded.
Items such as rotary pumps, turbomolecular pumps and FTM modules carry
the manufacturers own 12 month warranty. Details are clearly outlined
in the warranty information sheet supplied with each product.
How to register
In order to qualify for the extended warranty, the customer must register
using the 'fax back' or ‘mail back’ form enclosed with the
product. Please note this only applies to the three year warranty extension
and that the standard one year warranty is not affected. Warranty is not
transferable.
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